Madison Maze

Head Of Technical Support at MarketMuse

Madison Maze has worked in a variety of roles since 2003. From 2003 to 2010, they were an Environmental Analyst at Prospective Technology, where they analyzed technical schematics and authored several Environmental Assessments (EAs). From 2008 to 2011, they were a Game Master at Blizzard Entertainment, where they were the number 1 performing World of Warcraft Game Master in America for a few weeks and the number 4 in the entire world. During this time, they also worked as a Logistics Claim Representative at Apple. From 2010 to 2016, they were the Owner, Life Coach, and Life Strategist at Thorne Maze Life Changes. From 2016 to 2018, they were the Director of Customer Success at MarketMuse, where they helped content marketers, search engine marketers, agencies, and e-commerce managers establish and build topical authority, improve content quality, and get the most out of every dollar spent on content. Finally, from 2018 to 2020, they were a Game Design Student at Full Sail University and then a Head of Technical Support and Training Coordinator, Help Desk Facilitator at MarketMuse.

Madison Maze has a varied educational background. Madison graduated from Long Branch High School in 1997 and then went on to Rutgers University where they earned a Bachelor of Science in Environmental Politics in 2001. In 2004, they attended the University of Santa Monica to study Counseling Psychology. In 2018, they graduated from Full Sail University with a Bachelor of Science in Game Design, specializing in Computer Games and Programming Skills. Additionally, they have two certifications: Network + from CompTIA obtained in 2010 and Dragon Naturally Speaking.

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Previous companies

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Timeline

  • Head Of Technical Support

    September, 2021 - present

  • Training Coordinator, Help Desk Facilitator

    May, 2020

  • Director of Customer Success

    January, 2016