Nicholas Osmond is an experienced professional with a robust background in business analysis, project management, and program management, primarily within IBM and MarketSource Inc. Currently serving as an IBM Business Process Manager at MarketSource Inc. since October 2021, Nicholas has previously held various roles at IBM from October 2002 to February 2021, including Business Analyst, Agile Product Owner, and Program Manager. Nicholas's expertise lies in continuous improvement through business analytics and management systems, focusing on employee skills and education. Significant contributions at IBM’s Center for Learning and Development involved managing educational portfolios and identifying learning requirements tailored to different industries. Nicholas holds a Bachelor of Business in Marketing from the University of South Australia, a Graduate Diploma in Applied Finance and Investment from the Financial Services Institute of Australasia, and a Bachelor of Music from the University of Adelaide.
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