Jeremy Burnham

Director Of Implementations at MarketTime

Jeremy Burnham has been working in various roles since 2014. From 2014 to 2015, they were a Utility Locate Technician at USIC. During the same time period, they were also a Level 1 Store Support Representative at RadioShack and a Service Desk Analyst at AIG. From 2015 to 2016, they were a Quality Assurance Manager, Support Department Manager, and Director of Implementations at MarketTimeB2B. In their roles, they have managed departments, implemented processes, provided improvements to resources, onboarded and trained new employees, ensured weekly and monthly goals were met, assisted in internal QA testing, entered tickets into the JIRA ticketing system, communicated with developers, tested internal builds, allocated resources for testing, provided remote and in-person support, and performed personal remote or in-person training sessions.

Jeremy Burnham attended Birdville High School from 2004 to 2008, where they earned a High School/Secondary Diploma and Certificate.

Links

Previous companies

RadioShack logo

Timeline

  • Director Of Implementations

    June, 2021 - present

  • Support Department Manager

    January, 2017

  • Tier I Support Agent

    February, 2016

View in org chart