Amy Traves

Amy Traves is a seasoned professional in customer experience and service management, currently serving as the Store Experience - Foodhall Payment Transformation Project Manager at Marks and Spencer since April 2022. Prior to this role, Amy held multiple positions at LEGOLAND Windsor Resort from July 2011 to April 2022, advancing from Admissions & Guest Services Assistant to Senior Guest Excellence Manager. This extensive background in customer service and operational management highlights Amy's expertise in enhancing guest experiences and implementing effective service strategies.