Karen Luff

Karen Luff has over 25 years of experience in the retail industry, currently serving as a Paid Media Manager at Marks and Spencer since October 2017, where responsibilities include managing PPC media campaigns and optimizing paid search strategies. Prior to this role, Karen held positions at Marks and Spencer from 1998 to 2017, including Online Sales Manager and Assistant Merchandiser, focusing on online sales growth and customer experience. Earlier in Karen's career, an Assistant Merchandiser role at House of Fraser was held. Karen obtained a BA (Hons) in Business Studies from the University of Northampton and completed a Digital Marketing & Leadership program at Squared Online.