Sasha Nicoletti

Sasha Nicoletti is a seasoned professional with extensive experience in product management and consulting within the retail and technology sectors. Currently serving as a Senior Product Manager at Marks and Spencer since January 2022, Sasha leads customer service initiatives in the Service Experience portfolio. Previously, as a Principal Consultant at PA Consulting, Sasha designed a new product-led operating model for a global jewellery brand. Sasha's experience at Accenture as a Product Retail Consultant included leading customer experience innovations and managing a transition to a business services center. Earlier roles at BCKR Limited and LawWorks involved overseeing day-to-day operations, project coordination, and enhancing digital presence. Sasha holds a Bachelor of Science in Physics from Imperial College London and a GDL from BPP Law School.