Marks and Spencer
- Teams
- Customer Service and Store Operations
Customer Service and Store Operations
About
The Customer Service and Store Operations team at Marks & Spencer ensures a seamless and positive shopping experience for customers by managing store activities, addressing customer inquiries, and optimizing daily operations. This team collaborates closely to maintain high standards in service, compliance, logistics, and overall store performance, aiming to enhance customer satisfaction and drive sales.
Team members
Amy McLaughlin
Retail Team Manager
Anish Sarve
Customer Assistant
Brian Tufte
International Partner Communic...
Callum Staff
Head Of Supply Chain - Optimis...
Charlie O.
Team Manager - Operations
Charlotte Pickersgil...
Team Manager
Clare Towers
Head Of Compliance And Regulat...
Daniel Maddox
Head Of Supply Chain Central O...
Fredericka Whorwood
Global Logistics Manager
Hope Short
People Team Manager
Jack Tye
Operations Manager
James Shorney
Store Manager
Joe Erskine
Head Of Food Trading Operation...
Joshua Moore
Team Manager - Foods
Kumar Sambhav
Store Manager
Lesley Avinou
Head Of Customer Services, Tra...
Louise Hookway
People Team Manager
Matthew Johnson
Team Manager
Navin Kumar Sahu
Team Manager
Nicole Ritchie
Academy Team Manager
Page Ann
Operational Team Manager
Paul McWilliams
People Team Manager
Rebecca Booth
Head Of Trade
Rebecca Wilson
Trading Manager
Rich Tomlinson
Team Manager - Foods
Richard Harries
Operational Team Manager
Rohit Niranjan Venka...
Customer Assistant
Sacha Berendji
Operations Director
Sam Knight
Team Manager
Shaun Fairbrother
Team Manager
Sherry Thomas
Regional Manager
Zeba Khan
Designate Regional Manager
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