Gabriela Alejandra López is a skilled professional with extensive experience in customer service, data analysis, and banking. Currently serving as a Back Office Assistant with Data Analysis Responsibilities at Marktel, Gabriela efficiently manages client accounts and improves processing times for MasMovil. Previous roles include a Customer Service Representative at MasMovil, Bank Teller and Customer Service Representative at Banco Credicoop Coop. Ltdo., and a Certified Phlebotomist at Laboratorio Hidalgo. Additionally, Gabriela has expertise in business operations as demonstrated during tenure at Roche, along with foundational experience in a receptionist role. Gabriela is enhancing knowledge through ongoing education with a Google Data Analytics Professional Certificate and PRINCE2 Project Management training.