Manuela Santini is a seasoned professional in user experience design, specializing in transforming customer experiences to drive commercial value. Currently serving as Head of Online - Customer Portals at Marlink, they leverage extensive international experience in developing unified UX strategies across various digital platforms. Manuela previously held significant roles, including Country Director at Nomensa and Senior Manager at upc cablecom GmbH, where they successfully enhanced online presence and customer interaction. With a solid educational foundation in screen communication and marketing, Manuela combines technical expertise with a focus on customer journey optimization in the telecom and UX agency sectors across Europe.
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