Mert Seref Kesmez is an experienced hospitality professional currently serving as the Director of Sales and Marketing and Director of Rooms at Divan Hotel Erbil since June 2018, where the hotel consistently ranks high in online guest satisfaction. Previously, Mert held key positions at prestigious establishments, including Front Office Manager and Spa & Wellness Manager at Six Senses Hotels Resorts Spas, and Duty Manager at Shangri-La Hotels and Resorts in Istanbul. Mert's career began at Accor, progressing from a Food and Beverage Service Manager to a Food and Beverage Team Leader, and later advancing from a Bellman to Concierge Supervisor at Chateau Elan. Mert is currently pursuing a Bachelor's degree in Hospitality Administration/Management at Cornell University after obtaining a design degree from Suleyman Demirel University.
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