Ridhima Grover

Customer Success Manager at Maropost

Ridhima Grover is a Customer Success Manager at Maropost and a Customer Success & Sales Consultant at ReserveGo, with a strong background in client lifecycle management, data analysis, and cross-functional collaboration to enhance client satisfaction and drive product improvements. Previously, Ridhima served as a Strategic Account Manager at Swiggy and Dineout, managing a significant revenue portfolio and consistently exceeding sales quotas. Prior experience includes a Digital Strategy Manager role at Mobikon, achieving notable client revenue growth and executing successful social media plans. Earlier career roles in retail and HR provided a foundation in customer engagement and strategic partnerships. Ridhima holds a Bachelor of Business Administration from Guru Gobind Singh Indraprastha University.

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