Neal McMillen

Neal Mcmillen is a seasoned IT professional with extensive experience in service management and operations within various organizations. Currently serving as Market IT Manager for Marriott International, overseeing the Western Mountain Pacific and Hawaii, French Polynesia regions since February 2024. Previous roles include Director of IT Service Management at Overwatch Group and Last Line Solutions, Inc., where Neal specialized in ITSM and service delivery. Neal also held significant positions at BIAS Corporation, focusing on implementing ServiceNow, and at Long View Systems, managing operations and client services for over 1000 users. Early career experience includes a role as a Remote Support Technician at Partech.