Daniel Hicks

Vice President, Project Management, Contact Center Support at Marriott Vacations Worldwide

Daniel Hicks has extensive experience in the hospitality industry, particularly with Marriott Vacations Worldwide and The Ritz-Carlton Destination Club. Currently serving as Director of Project Management for Contact Center Support Services at Marriott Vacations Worldwide since January 2022, Daniel previously held multiple leadership roles at The Ritz-Carlton Destination Club from 2005 to 2022, including General Manager of Member Services and Member Services Operations Manager. Daniel's career began as Member Services Training Coordinator at the Ritz-Carlton Club, progressing through various positions related to member experience and services, demonstrating a strong commitment to member satisfaction and operational excellence.

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