Cleiton Nonato

Cleiton Nonato is an accomplished IT professional with extensive experience in service management and operations across various industries. At Mars, Cleiton served as IT Manager for AI Ops and Global Service Management, focusing on end-to-end service management and operational excellence in the European region. Prior to this, Cleiton held the position of IT Application Manager at PepsiCo, leading application support and vendor management efforts. With experience as an IT Leader at General Motors, Cleiton managed application operations and vendor relationships. Early career highlights include serving as Major Incident Operations Manager at IBM do Brasil, where crisis management and impact assessment were key responsibilities, and as IT Manager for SBC City Hall, overseeing IT services and user experience.