Giuseppe Greco

Giuseppe Greco is an experienced technology and operations manager with a strong background in support and implementation within the retail sector. Currently serving as Senior Manager of Store Technology Support at WHSmith North America since April 2024, Giuseppe previously held roles including Digital Operations Manager at Funko and Senior Service Desk Manager at Lakeshore Learning Materials. Giuseppe's expertise encompasses supervision of outsourced help desk operations, strategic vendor relationships, hardware procurement, and successful transitions of help desk systems. Notable accomplishments include achieving high customer satisfaction rates, overseeing major projects like broadband installation, and improving service desk efficiencies across multiple organizations. Giuseppe's educational background includes degrees in Computer Studies and Advanced Italian Language.