Veronica Kent is an accomplished professional in operations and service delivery with extensive experience in the financial services sector. Currently serving as the Service Delivery Team Lead at Marsh McLennan since August 2020, Veronica's previous roles include Operations Director for Financial Information Services at MMC, where responsibilities included the management of shared services, data protection remediation, and system security measures. Additionally, during time as Transition Manager at Marsh & McLennan Company, relationship management and readiness for support were key focus areas. Earlier positions include Infrastructure Lead and Applications DBA Manager at Marsh, overseeing data center services and application database administration for significant financial systems implementations. Veronica holds a BBA in Information Systems from Baruch College.
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