Joyful Food Market Operations Manager

Joyful Food Market Operations Manager (Internal applicants only)

Martha’s Table requires all team members and classroom volunteers to have completed a COVID-19 primary series and received one booster dose. Team members who are not yet eligible for a booster must submit proof of their booster vaccination within 2 months of receiving their final primary series dose or an original monovalent booster vaccine tohr@marthastable.org.

Martha’s Table will consider waiving the vaccination requirement for:

• Team members who object in good faith and in writing, pursuant to procedures established by the City Administrator or his or her designee, that the employee’s vaccination would violate their sincerely held religious beliefs; and
• Team members who have obtained and submitted written certification from a physician or other licensed health professional who may order an immunization, that being vaccinated for COVID-19 is medically inadvisable because of the employee’s medical condition.

Team members who believe they qualify for either exemption must submit a request for a waiver along with appropriate documentation to support their request to hr@marthstable.org.

Martha's Table is an equal opportunity employer. Applicants who are unable to be vaccinated for religious or medical reasons should contact Human Resources (hr@marthastable.org) as soon as possible to engage in the interactive process and explore what, if any, reasonable accommodations Martha's Table is able to offer.

ABOUT MARTHA'S TABLE

At Martha’s Table, we believe that every Washingtonian deserves the opportunity to thrive. For over forty years, we have worked to support strong children, strong families, and strong communities by increasing access to quality education, health and wellness, and family resources.

Together, we are *“One MT.”*This means we work across all three of our locations to support our shared mission. In all that we do, we exemplify our four core values of respect, compassion, teamwork, and accountability. These values -- and our commitment to “white glove service” -- guide how we engage with the communities we stand alongside and how we work together as a team. When you come to Martha’s Table -- as a guest or as a team member -- you are valued and you deserve our very best.

In order to be the best version of MT, we are deeply committed to equitable practices. We apply the principles of diversity, equity, and inclusion in providing programming and services; in creating our Board; in partnerships and procurement; and in hiring, training, and advancing our team members.

We invest in our team members’ personal and professional goals through our “STEP” program, which includes tuition for continuing education, certifications, and professional development; funding to unlock financially held transcripts; and flexible leave options.

POSITION OVERVIEW

Internal applicants only

The Joyful Food Market Operations Manager will oversee the personnel, food procurement and invoicing, and the execution and implementation of the Joyful Food Market (JFM) program.

POSITION DUTIES & RESONSIBILITIES

• Oversee Joyful Food Market food procurement operations, which includes procuring produce and dry goods delivered to our no-cost grocery markets serving 5,000 people per month

• Coordinates with vendors and subcontractors including but not limited to Capital Area Food Bank and Dreaming Out Loud

• Tracks, codes, and submits all weekly food invoices while managing monthly food projections and budget

• Manages van schedule and usage for JFM markets with coordination from facilities team

• Manage ROI, cost, and waste reduction projects

• Serve as primary liaison, cultivates new and strengthens existing relationships with school partners

• Communicate/negotiate expectations of participating JFM schools

• Facilitate feedback collection and relevant assessments from JFM point of contacts (POCs)

• Encourage full engagement from POCs volunteers and other JFM partners

• Create and maintain market leader schedule with JFM schools

• Respond to varying staff and volunteer needs and schedule changes in timely and efficient manner

• Lead on-on-one and group meetings with assigned staff

• Provide clear expectations and create accountability measure for team

• Lead team-building and morale initiatives

• Assist market leaders in running markets if needed

• Attend markets to supervise staff and provide feedback

• In collaboration with Director of Healthy Foods, Nutritionist, and Learning, Evaluation, and Research (LER) team members, track outputs, key performance indicators, and outcomes for the department

• Assists the director in drafting monthly and quarterly dashboard and grant reports and deliverables for donors, funders, Board of Directors, and other stakeholders

• Assist in other program support duties as required/requested by senior management in order to meet program deliverables

• Ensures compliance of safety standards and best practices related to food storage and handling;

• Routinely train team members in these areas

• Attend at least 2 anchor events annually

• Performs other duties as assigned

• Commitment to Martha’s Table’s mission and core values of compassion, respect, teamwork, and accountability

• Embodies and serves as a model for “white glove service” and our organization’s core values

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS

• Ability to staff, coach, and overall manage a team of people

• Experience with managing a team of 5 or more staff members. Experience with process improvement, data management, budget management.

• Strong communication and leadership skills

• Strong organizational skills and expertise in logistics and planning

• Oversees logistics at all school-based market

• Troubleshoots deliveries, staffing, and partnership issues

• Develop contingency plans

• Strengthen and establish relationships with school point of contact, communicating expectations and encouraging participation

• Having the ability to solve issues on the spot is important in this role. This includes operational and staffing changes that impact food distribution

• The ability to work with partners and within the team to find a solution is critical to the success of day to day operations and overall program management

• Ability to juggle multiple competing priorities across programs and sites

• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Google applications, and Adobe Acrobat

• Bilingual in English/Spanish, preferred

EDUCATION AND TRAINING REQUIREMENTS

• Minimum three years job-related professional experience is required

• Experience in procurement, supply chain, program management, people management, process improvement, and food operations is preferred

• A food handler's license must be acquired within the 90 day introductory period

This position requires the completion of a satisfactory background check. Martha’s Table provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.