Hugo Skandrani

Hugo Skandrani is a seasoned professional with extensive experience in platform operations and customer success management. Currently serving as a Platform Operations Specialist at Marx|Okubo Associates, Inc., since 2022, Hugo has demonstrated expertise in change management, user adoption strategies, and ongoing user support, particularly with the Quire SaaS platform. Prior roles include Account Manager at Quire and Senior Customer Success Manager at Demandforce, where performance metrics and client retention were key focuses. Hugo's career portfolio also includes significant technical support roles across various companies, including Hulu and MB Trading, showcasing a strong background in customer support, technical issue resolution, and documentation. Hugo holds a Master of Information Technology from American InterContinental University and a Bachelor of Arts in History from California State University, Northridge.