Ru B. is an experienced CRM Business Analyst currently employed at Otis Elevator Co. since November 2019, where responsibilities include acting as a key liaison among stakeholders and overseeing the SDLC of complex CRM Dynamics services. Prior experience includes an internship at Valyant AI, focusing on system testing and data visualizations, and serving as an eCommerce Business Analyst for the Academic Experimental Project - PetsGlory, where data analysis and marketing strategy development were key tasks. Ru B. has also volunteered as an External Communications Manager for Project Management Without Borders, overseeing marketing strategies, and worked as a Business Analyst at Pactic Media Concepts Pvt Ltd, contributing to lead generation and cost-effective project management. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.