MASS
Tom Jackson has extensive experience in IT operations support, ServiceNow consultancy/administration, process/service design, and 24-hour support roles. Tom has held key roles in different companies such as Director, Senior ICT Projects Engineer, and Lead Environment and Delivery Manager. Tom's responsibilities have included managing teams, scoping and configuring ServiceNow, and actively participating in enterprise architecture changes. Additionally, Tom has experience in SQL DBA, configuration management, and project work related to IT infrastructure.
MASS
MASS, part of the Cohort plc group, helps you realise the value of your data. We are a dynamic technology company that offers highly intelligent and secure digital services to our customers. With a strong background in Defence, our services range from electronic warfare operational support, cyber security, IT managed services to management and protection of data. Our solutions are advanced, reliable and trusted. Operating at the cutting-edge of technological development, we provide our customers with tailored services and solutions that are critical to their ability to deliver effective and efficient operations. We act as a trusted partner to help customers evolve and advance their capabilities in our areas of expertise. We are always looking for talented people to join our expanding company. If you would like to know more, please take a look at our vacancies webpage - https://www.mass.co.uk/careers.htm