Connie Morris

Connie Morris has extensive experience in customer service and management, currently serving as the Manager of the COVID Vaccine Contact Center at Mass General Brigham since April 2021. Prior to this role, Connie held the position of Quality Assurance Manager for Customer Service at Encore Boston Harbor from April 2019 to April 2021. Connie's earlier career includes various roles at Comcast, including Customer Experience Manager for Retention, CHSI Manager for Internet and Phone services, and Customer Care Team Supervisor, spanning from December 2004 to May 2018. Connie holds a Bachelor of Science degree in Sociology from Boston College.