Chris Dawson

Chris Dawson, MBA, currently serves as the LMS Coordinator at MBTA, contributing to the mission of enhancing the transit system for public benefit since May 2023. As a Volunteer Mentor at MicroMentor since November 2014, Chris provides valuable guidance to entrepreneurs on management, customer acquisition, and business growth. Previous experience includes roles such as Distribution Specialist at Haffner's Energy, Dispatch Supervisor at Paul Revere Transportation, and Branch Customer Experience Manager at Citizens Bank, focusing on customer service, training, and operational efficiency. Chris's career began at Avis Budget Group, where various positions involved optimizing customer experience and developing training programs. Educational qualifications include an MBA in International Business and two BSBA degrees in Management Systems and Marketing from Arizona State University and the University of Arizona, respectively.