Gregory Flanigan

Gregory Flanigan is an experienced communications professional currently serving as the Deputy Director of Digital Strategy & Engagement at the Massachusetts Bay Transportation Authority (MBTA), a position held since June 2017. In this role, Gregory oversees social media management, content development, crisis communication, and training of multimedia managers, all aimed at enhancing the MBTA's online presence and customer experience. Prior to this, Gregory has held various positions including Public Information Officer at MBTA, Public Participation Coordinator at Regina Villa Associates, and Green Room Supervisor for Antiques Roadshow at WGBH. Educational qualifications include a Master of Arts in Public Relations from Emerson College and a Bachelor of Arts in Anthropology/Sociology from Kalamazoo College.