Alba Martelli Cervera

Alba Martelli Cervera is an experienced professional in ecommerce product and brand care at Massimo Dutti, where responsibilities include creating training manuals to uphold quality standards in packaging for ecommerce orders and conducting global visits to ensure team compliance with these standards. Previous roles include digital project management, store projects technician, and various positions at Empordimo SL, where customer service and event management were key focuses. Additionally, Alba has worked as a Junior HR Specialist at everis and Axxon, gaining experience in candidate management and recruitment processes, and has contributed to event support as a hostess at major events in Barcelona. Academic credentials include a postgraduate degree in Marketing from EADA Business School and a degree in Psychology from Universitat de Barcelona, complemented by further studies at KU Leuven and the University of Cambridge.