Mitchell Moorhead

Mitchell Moorhead is a Senior Application Analyst and Developer at MassMutual Ascend, serving as the Tech Lead on the Customer Service Integration Pega Team since May 2018. Responsibilities include coordinating with the product owner to gather requirements and organize work for upcoming sprints, along with utilizing Pega to create solutions for customer service challenges. Previous roles at MassMutual include Application Analyst and Developer and Associate Application Analyst and Developer, where skills in multiple programming languages were employed to implement applications and streamline processes. Prior experience at Merrill Lynch as a Client Associate involved providing insights on equity valuations and managing daily reporting on accounts, while customer service skills were honed at Education at Work, assisting Macy’s customers with various issues. Mitchell holds a Bachelor's Degree in Mathematics and Computer Science from Mount St. Joseph University.