Robert Waterman has extensive experience in the insurance industry, particularly at MassMutual, where roles have included Head of Life & Annuity In-Force Services & Fraud Operations, Director of Fraud Operations & Business Services, and Assistant Vice President of Data Management & Controls. Waterman leads operations focused on servicing life and annuity products, fraud prevention strategies, and enhancing customer experience. Previous positions include Director of Retirement Income, where leadership involved developing premium services for top producers, and various managerial roles at Phoenix Home Life Insurance Co. Waterman holds a Bachelor of Science in Business, Management, and Economics from State University of New York and a Bachelor of Science in Management from State University of New York at Albany.
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