Master Connection Associates
Mary Hanna-Flor has an extensive background in the hospitality industry, with experience in training, management, and customer service. Mary currently serves as the Vice President of Global Training at Master Connection Associates, where Mary leads training initiatives and facilitates sessions on sales, leadership, and customer service. Prior to this, Mary held various roles in food and beverage management at luxury hotels such as Mandarin Oriental and The Resort at Pelican Hill. Mary earned a Bachelor of Science degree in Hospitality and Tourism Management from San Diego State University.
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Master Connection Associates
MEET MASTER CONNECTION ASSOCIATES Master Connection Associates (MCA) has produced creative and effective sales, service and marketing strategies and training solutions for our clients. Our practical solutions drive revenue growth, customer loyalty and bottom line profits for industry leading organizations. Real-world experience is the key to our success. Through hundreds of assignments, we’ve worked with leaders, innovators and top talent in business. We are constantly exposed to new ideas and leading-edge technology and bring that dynamic perspective to each of our clients. Our proactive approach, realistic solutions and strong customer relationships make MCA a valued partner, resource and advisor. For more information, please visit www.masterconnection.com Also, take some time to explore our customized offerings and meet our fabulous team of trainers and corporate staff at www.masterconnection.com/our-team/