Jenn Copeland is a dedicated product professional currently serving as the Director of Product Development, Cyber & Intelligence at Mastercard, where they drive new product development focused on small business cyber and security needs. Previously, they held the role of Director of Product Operations for Mastercard Send, where they were recognized for significant contributions, including leading major technology migrations that achieved substantial annual savings. With a background that includes senior HR management and operational support, Jenn has consistently demonstrated a strong ability to enhance efficiency and customer satisfaction across various roles within the organization. They began their career as an Office Manager at Quintessential Catering, Ltd., where they developed foundational skills in HR and reporting. Jenn attended St. Charles Community College from 2002 to 2003.
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