Sylvia Black

Sylvia Black is an accomplished professional with extensive experience in implementation and customer support within the payments industry. Currently serving as the Director of Implementation Americas at Mastercard since September 2014, Sylvia has held several key positions including Manager of Implementation Services for the North Americas Market and Senior Implementation Project Manager. Notable responsibilities have included providing account support for major clients such as Fiserv, Worldpay, and Vantiv while focusing on transaction services and operational processes. Prior roles include Associate Specialist at Artech Information Systems and Rental Reservation Representative at Enterprise Rent-A-Car, as well as a Customer Associate at Citi. Sylvia holds a Bachelor of Arts in English Literature from Women's Christian College.