Tuan Pham

Tuan Pham is an experienced professional in customer service and operations management, currently serving as the Customer Service Operations Manager at Masterise Homes since March 2024. Previously, Tuan held the role of Operations Manager at The Ascott Limited from June 2021 to November 2024, and worked as a Duty Manager at Singapore Airlines from August 2017 to November 2024, where responsibilities included managing ground handling agents to ensure high standards of service for passengers. Tuan's earlier experience includes a position as Front Office Supervisor at DAI QUANG MINH CORPORATION, focusing on training staff and enhancing service skills, and as a Front Office & Senior Front Office Agent at Salinda Resort Phu Quoc Island, addressing guest needs and inquiries. Tuan holds a Bachelor's degree in Hospitality and Tourism Management from James Cook University, completed in 2015.