Jensen Koch is an experienced Site Reliability Engineering Manager at Mastery Logistics Systems, where responsibilities include managing a team of Site Reliability Engineers and ensuring software observability and reliability. Previously, Jensen served as a Site Reliability Engineer at Mastery, focusing on tool development, system monitoring, and performance optimization. Prior experience includes roles as a Jr. Software Engineer at GalaxE.Solutions, where REST API development and user interface design were key tasks, and positions in customer service and installation management at Blueprint Coffee and Conference Technologies, Inc. respectively. Jensen holds a degree in Full Stack Web Development from BloomTech, completing the program between 2019 and 2021.