Craig Pavlich

Craig Pavlich currently serves as the Chief Member Experience Officer at Matanuska Valley Federal Credit Union, overseeing member-centric teams across various business lines, including lending and community branch operations. Previous roles include Vice President of Member Experience at MECU, Senior Vice President & Chief Operations Officer at True Sky Credit Union, and Direct Lending Senior Manager at Credit Human Federal Credit Union. Craig's extensive experience in the financial services industry also includes leadership positions at Wells Fargo and Wachovia Bank, with a strong focus on mortgage operations and member service. Craig holds a degree in Economics and Business Administration with a concentration in Finance from California State University-Sacramento and furthered education at MIT Sloan School of Management.