Léa Duplouich

Customer Care Representative at Matera

Léa Duplouich has a diverse work experience. In 2019, they worked as an Équipier polyvalent at McDonald's for a month. From 2021 to 2021, Léa served as a Chargé de gestion locative at Les Estudines Résidences avec services pour étudiants, managing rental properties and handling tenant requests. In 2022, they were a Monitorat at SKEMA Business School. Later in 2022, Léa worked as a Key Account Manager at Mobivia Supply Solutions, representing various business units and ensuring service quality. Léa also co-constructed monthly Business Reviews. In 2022, Léa was an Intervenante Skema Conseil, where they conducted consumer surveys for an agro-alimentary company. Currently, since 2023, they are a Customer Care Representative at Matera, assisting clients with various tasks such as ticket management, account migration, and client call-outs.

Léa Duplouich's education history begins in 2019 when they attended Lycée Roosevelt Reims, where they studied Classes préparatoires aux grandes écoles (CPGE) in the Filière ECS field of study. This program would have ended in 2021. Following their time at Lycée Roosevelt Reims, they enrolled at SKEMA Business School in 2021 to pursue a Programme grande école degree. This program is expected to conclude in 2025.

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Timeline

  • Customer Care Representative

    January, 2023 - present