Mickaël Py

Mickaël Py has a diverse work experience in customer success and account management roles. Mickaël is currently working at Matera as a Customer Success Manager. Prior to that, they worked at Skello as a Customer Success Onboarding specialist, where they were responsible for client onboarding, training, identifying upsell opportunities, and managing customer experience. Before Skello, Mickaël worked at Nobo, starting as an Account Manager junior and then transitioning to an Account Manager role. At Nobo, they managed the sales cycle, optimized the client portfolio, conducted upselling and cross-selling, and handled customer retention. Additionally, they provided weekly sales reports and churn analysis. Mickaël also has experience as a Customer Success Manager at Japhy.

Mickaël Py's education history can be summarized as follows:

From 2019 to 2021, Mickaël studied at ISTEC - Ecole Supérieure de Commerce et de Marketing, earning a Master's degree in Marketing, Business, and Management.

In 2018 and 2019, Mickaël attended the Université d'Angers, where they completed a Master 1 degree in Social Psychology.

Between 2015 and 2018, Mickaël pursued a Bachelor's degree in Psychology at the Université d'Angers.

In 2017, Mickaël attended EF International Language Campuses in Toronto and obtained a EFSET C1 certification in English.