Myriam Miranda

Customer Success Manager at Matera

Myriam Miranda has extensive work experience in various industries. Myriam started their career as a Réceptionniste at Novotel Paris Gare de Lyon in 2013, where they focused on ensuring excellent customer service and optimizing sales.

In 2014, they transitioned to a Sales Executive role at Derby Hotels Collection before moving on to become the Directrice Générale at ibis, ibis Styles, ibis budget in 2015. In this role, Myriam was responsible for managing the hotel, developing commercial strategies, and ensuring profitability.

After their experience in the hospitality industry, Myriam joined Effinity in 2017 as an Account Manager for EFFILOCAL. Their responsibilities included managing a portfolio of over 15,000 points of sale, conducting competitive benchmarking, and overseeing e-reputation and digital communication.

In 2019, Myriam moved to netlinking.fr as an Account Manager, focusing on customer account management. Myriam then joined IncubAlliance Paris-Saclay in 2021, where they worked as a Project Manager for technologically innovative projects.

Most recently, in 2023, Myriam joined Matera as a Customer Success Manager. Myriam plays a crucial role in supporting property owners in managing their co-ownership and rental investments, providing them with efficient solutions and a transparent experience.

Overall, Myriam Miranda has a diverse background in customer service, sales, project management, and account management, making their well-equipped to handle various responsibilities in the business and hospitality sectors.

Myriam Miranda's education history is as follows:

Myriam Miranda completed their Licence professionnelle économie et gestion spécialité hôtellerie internationale et hébergement in the field of Gestion de complexes hôteliers from the University of Paris I: Panthéon-Sorbonne. Myriam attended this university from 2013 to 2014.

Before that, Myriam Miranda obtained a BTS Ventes et Productions Touristiques degree with a specialization in Gestion des services de tourisme et voyages from ENC Bessières. Myriam studied at this institution from 2011 to 2013.

Myriam Miranda's earlier education includes obtaining a BAC L avec option internationale portugais degree in the field of Littérature from Lycée International de Paris Honoré de Balzac. Myriam attended this school from 2010 to 2011.

Additionally, Myriam Miranda has obtained certifications in Management de projet technologiquement innovant from IncubAlliance Paris-Saclay in January 2023, and Certification Marketing Digital from ITIC Paris in December 2020.

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