Michelle Otterstedt is a leader and consultant with over 20 years of experience in customer experience, change management, internal communications, and digital media. Currently, they serve as the VP of Strategy & Innovation at Material+, where they apply human insights and design to transform complex challenges into actionable solutions. Previously, Michelle has held senior roles at several prominent firms, including MEC and Strativity Group, tackling strategic development and customer-centric transformation within various industries. As the founder of Adoptable Solutions, LLC, they have been a trusted mentor and change agent, helping organizations enhance their performance and operational efficiencies.
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