Marwa Abed Ali

Marwa Abed Ali has a diverse work experience spanning various roles and industries. Marwa began their career as a Call Center Representative at Teleperformance in 2016, where they worked on the Touch Telecommunications project, handling client inquiries and resolving complaints. In 2016, they also joined Khalifa Medical Center as a Laboratory Technician, working there until 2019.

Moving on, Marwa joined Jaleesa in 2018, initially as an Operations Officer before being promoted to Operations Manager. At Jaleesa, they played a crucial role in managing day-to-day operations and ensuring project targets were met. Marwa'sresponsibilities included mentoring and coaching internal and client teams and implementing new timeline structures to improve efficiency.

Most recently, Marwa joined MATIC in 2022 as an Operations Manager. In this role, they oversee offshore development teams and focuses on achieving project targets. Marwa has implemented a structured reporting system and established specific deadlines for document submissions.

Overall, Marwa Abed Ali's work experience showcases their abilities in team management, process improvement, and customer service across different industries.

Marwa Abed Ali obtained a Bachelor's degree in Biomedical Sciences, General from the Lebanese International University. Marwa pursued their education at the university from 2014 to 2017.