Melissa K. Gilliland, PHR, SHRM-CP, is the Vice President of Human Resources at Matrix Service Company since September 2001, where responsibilities include executing strategic human resources initiatives in areas such as talent management, employee retention, and legal compliance. Prior to this role, Melissa served as Director of Human Resources, Corporate Human Resources Manager, and Human Resources Administrator, and was a Staffing Consultant at TV Guide, focusing on the recruitment of IT professionals. Melissa holds a Master of Arts in Industrial/Organizational Psychology and a Bachelor of Science in Business Administration with a concentration in Management, both from The University of Tulsa.