Greg Watkins

Greg Watkins is an accomplished Senior Customer Success Manager at Matterport as of May 2024, where responsibilities include developing customer success playbooks and enhancing the experience for over 1000 Tier 3 enterprise customers. Prior to this, Greg held multiple positions at Tipalti from August 2016 to May 2024, culminating in the role of Manager, Customer Success, overseeing a team of 8 and managing a book of business valued in the millions. Greg's experience also includes significant achievements in customer retention, upselling, and cross-functional collaboration. Additional experience includes a role as a Customer Success Coach with Catalyst Software in 2023, along with previous sales development positions at Scuba Analytics and SLI Systems. Greg's educational background includes a Bachelor's Degree in Behavioral Sciences from San Jose State University and an Associate's Degree in Psychology from Evergreen Valley College.