Marcus Ducklow

Marcus Ducklow has a diverse work experience spanning over a decade. Marcus began their career in 2008 at UPCI, where they served as a Desktop and Network Support specialist. In this role, they supported around 100 users' desktops and maintained the in-building network. Marcus was responsible for tasks such as password resets and new user setups in Active Directory.

In 2011, Marcus joined TEKsystems and initially worked as a Level One POS support analyst before transitioning to a Level One support role. Marcus provided technical assistance and troubleshooting for various systems.

In 2012, Marcus joined TempWorks Staffing Software as an Implementation Technician. Marcus worked in this position for nearly six years, contributing to the successful implementation of software solutions.

In 2018, Marcus joined eRecording Partners Network as an Application Support Analyst for a brief period. Later the same year, they moved to LPA Retail Systems as an Application Analyst, a position they held until early 2020.

Currently, Marcus is working at NICE as a Cloud Operations Engineer, starting in October 2020. The duration and end date for this role are not specified.

Throughout their career, Marcus has displayed a strong technical expertise and a commitment to providing high-quality support and service.

Marcus Ducklow attended Udacity in 2019, where they obtained a Nanadegree in Data Engineering. In addition, they received a certification in "Putting ITIL® Into Practice: Applying ITIL® Foundation Concepts" from LinkedIn in August 2020.