Naresh K Rajan

Naresh K Rajan is an experienced professional in service delivery management, currently serving as the Regional Service Delivery Manager at Matthews International since July 2022. With a strong focus on SLA management, customer satisfaction, and resource optimization, Naresh has successfully managed service delivery across multiple global regions in previous roles at GfK and Getronics. Expertise includes governance meetings, escalation management, problem and knowledge management, and continuous improvement initiatives. Naresh holds a Master's degree in Human Resources Management from Asia e-University and a Diploma in Mechanical Engineering from SEGi College Subang Jaya.