Colleen Martinez

Customer Support Specialist Ii: Referral Coordination at Maven Clinic

Colleen Martinez has a diverse work experience spanning various companies and roles. Colleen is currently working as a Customer Support Representative II and Referral Coordinator for Maven Clinic, where they handle high volumes of incoming tickets, messages, and technical support requests. In their previous role as a Customer Experience Online Advisor at Dyson, they provided customer support online. Prior to that, they worked as a Tech Support at By Referral Realty, L.L.C., where they responded to member emails and resolved technical issues. Colleen also has experience as a Retail Specialist at Concentrix, where they handled inbound and outbound calls to sell Apple products and provide technical support, and as a Client Engagement Specialist II at TriCore Reference Laboratories, where they faxed lab results, contacted doctors' offices, and took inbound calls to file requests for medical records. Colleen also worked at Xerox as a Tier 1 Tech Support, assisting Apple customers with troubleshooting issues, and at KellyConnect as a Retail Specialist, providing customer service and sales support for Apple Online Store. Colleen'searliest work experience includes a role as a Team Lead at Execusist, where they handled inbound calls, provided technical support, and placed outbound calls for various companies.

Colleen Martinez pursued their education at Central New Mexico Community College from 2018 to 2021. During this time, they focused on studying Computer Information Systems with a specialization in Cyber Security. Prior to their college education, Colleen attended Burrell High School from 1995 to 1999, where they obtained their diploma. No specific field of study was mentioned during their high school years.

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