Claudia Brunello

Claudia Brunello currently serves as the Operations Strategy & Customer Experience Manager at Mavriq since April 2024. Prior to this role, Claudia worked at Gruppo MOL as the Customer Experience & Customer Journey Manager from February 2022 to May 2024, and at Sky Italia as a Process Improvement Specialist from May 2018 to February 2022. Claudia's experience includes positions as a Senior Consultant and Consultant in Advisory at EY, and a Consultant at ECS-Consulting Services, where responsibilities involved developing new customer interaction models. Claudia also held roles at ECS-Consorzio ELIS as a Team Leader and Junior Analyst at Sky Italia. Claudia holds a master's degree in Ingegneria Gestionale from Università di Roma Tor Vergata, earned in 2016, following a bachelor's degree in the same field from the same university in 2013.