Maximus
April Perkins is an experienced professional with a diverse background in customer service, quality analysis, and transcription. Currently serving as a Clinical Quality Analyst at Maximus since July 2022, April has also worked with Humana as a Customer Service Representative and Rev.com as a Transcriptionist since 2020 and 2018, respectively. Prior roles include Spiritual Counselor at Espchat, Data Entry Specialist at PAE, and Quality Administrator at Maximus, where notable achievements included leading calibration sessions and improving training materials. April holds a degree in Psychology with a focus on Industrial and Organizational Psychology from Johnson & Wales University and has an Associate of Arts degree in Business/Corporate Communications from Somerset Community College.
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Maximus
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Maximus enables citizens around the globe to successfully engage with their governments at all levels and across a variety of programs by delivering innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability, and efficiency of government-sponsored programs.