Dustin Schmeltz

Dustin Schmeltz has extensive experience as a Senior Business Analyst, currently at Maximus since November 2022 and previously at Citi from January 2007 to February 2022. At Citi, Dustin utilized data from various internal systems and enterprise data warehouses to address complex business inquiries related to customer experience and operational expenses while collaborating with stakeholders across the North America region. Additionally, Dustin contributed to the establishment of a business controls analysis team, implemented outbound collection strategies, and served as a subject matter expert in collections. Dustin holds a Bachelor of Science in Computer and Information Sciences from Park University and an Associate of Arts from Metropolitan Community College-Maple Woods.