Danesh Kumar Kanason

Danesh Kumar Kanason possesses extensive experience in network operations and service management, currently serving as the Network Operations & Service Manager and Head of Enterprise Technical Helpdesk at Maxis since December 1996. In this role, Danesh has successfully led a technical support team, optimized processes, maintained strong customer relationships, managed budgets, and enhanced team training to improve technical and customer service skills. Previous roles include overseeing service performance operations management and service incident management, focusing on KPI reporting, performance SLAs, and incident resolution. Prior to Maxis, Danesh worked as a Senior Engineer at Motorola Solutions from February 1994 to November 1996. Danesh holds a Bachelor's degree in Information Technology from Asia Pacific University of Technology and Innovation (APU / APIIT).