Nisha Menon

Nisha Menon currently serves as Corporate Vice President at Max Life Insurance Company Limited since February 2022. Previously, Nisha held the position of Senior Vice President at Poonawalla Fincorp from July 2021 to April 2022. Nisha's extensive experience includes significant roles at Magma Fincorp Ltd. as Group Head and Senior Vice President for Operations, Customer Service, and Cross Sell, where responsibilities encompassed achieving customer service benchmarks and managing contact center operations. At Canara HSB OBC Life Insurance, Nisha was Vice President overseeing business transformation and customer experience, driving large-scale projects and customer retention strategies. Nisha also served as Associate Vice President at Aviva Life Insurance, managing customer services and compliance as Complaint Redressal Officer. Nisha's career began at The Royal Bank of Scotland in client experience management. Nisha is an alumnus of the Institute of Cost Accountants of India with a degree in ICWAI Final, Accountancy.