Brenda Linhares has the following work experience:
1. Maxtrack (2023-present): Customer Experience Analyst.
2. eNotas (2022): Customer Onboarding Analyst.
3. Tangerino (2020-2022): Customer Success Analyst, responsible for assisting customers in using the platform through chat, email, and phone. Also conducted training for new employees and interns.
4. Midhaz (2020): Customer Success, responsible for providing support to the marketplace's vendors through phone calls and WhatsApp, ensuring their success in the e-commerce market.
5. Villares Metals (2018-2019): Aprendiz, involved in tasks within the SAP system, quality control, and administrative duties.
Overall, Brenda has gained experience in customer experience, onboarding, success, and administrative roles in various industries.
Brenda Linhares began their education journey in 2018 at Centro Universitário de Belo Horizonte. Brenda pursued a bachelor's degree in International Relations and completed their studies in 2022. In 2021, Brenda also attended FGV - Fundação Getulio Vargas for a short period to gain further understanding in the field of International Relations. Additionally, they enrolled in Rock University in the same year to enhance their skills in Customer Success, specifically in the areas of sales, merchandising, and marketing. Brenda also took a course in Social Media Management at Rock University, focusing on communication and media studies.
June, 2023 - present