Tom Anderson

Tom Anderson has extensive experience in IT support roles, currently serving as an IT Help Desk Specialist at Mayo Clinic Healthcare since May 2022, focusing on O365 migration support and customer service. Previously, Tom worked as a Technical Support Representative at The HCI Group, providing post-migration assistance for the O365 suite and support for various technologies. Earlier positions include Desktop Support roles with Insight Global, AxisPoint Health, and Health Language, where Tom managed desktop support and troubleshooting in multi-domain environments. Tom has a strong foundation in systems administration, having worked with Dell servers and Active Directory, and has contributed to documentation and training processes in previous roles. Educational background includes coursework in Computer Information Systems and MCSE classes.