Josh Cortez is an accomplished communications professional with extensive experience in strategic roles. Currently serving as the Director of Communications at Mayo Clinic since January 2022, Josh has previously held multiple positions at USAA from February 2011 to January 2022, including Senior Social Business Strategy Consultant, Digital P&C & Bank Manager, and International Insurance Relationship Specialist. Academic qualifications include a Bachelor of Science from The University of Texas at San Antonio, earned in 2010, and a Master of Arts in Human Resources Management and Services from Webster University, completed in 2016.